TIPS FOR FLYING PRIVATE

As you may or may not know I have been working in the private aviation industry for quite some time. And have held various positions throughout the years. I’ve been a personal assistant, a makeup artist, a charter broker, a stylist, a flight attendant, a social media manager, an interior designer and I even provided luxury vehicles for passengers for when they land.

That’s a lot of hats I know. And guess what? That is not even all of them! In this industry you have to expect the unexpected. And you MUST always be one step ahead and on your toes at all times! You work an extremely demanding schedule (with a smile on your face) and you are away from family and friends. And for long periods of time. You are however traveling the world, schmoozing with celebs, the elite and brilliant businessmen and women from around the globe. And if you are really lucky you get to work with crew that become your family. Welcome to the world of private aviation…

I asked a few of my friends in the industry to share some tips and stories to give you a feel for what it is like to work and travel in luxury and aviation. Scroll down to meet Heather, David, Claire and Lauren below…

Heather Mendoza is a Private Client Services Manager for BJETS out of Beverly Hills.

Please read her three tips for booking your aircraft…

Tip #1: Book Early

BJETS can accommodate clients with as little as 3 hours notice, but if your travel dates fall during peak holiday periods or you have the given flexibility, do your best to book early.  This will allow you to avoid paying the high premiums that go along with booking a private jet the day before a big holiday weekend for example.

Tip #2: Choose a Destination, Not a Nearby Airport

Always ask your charter professional for his/her recommended airports for your trip. In Los Angeles, it might be Van Nuys, Santa Monica, Burbank, or Ontario. In San Francisco it might be Hayward, Oakland, San Carlos, San Jose, Concorde, Napa, etc. There are so many choices; I hate to see people spend more money for an airport that is less convenient for them.

Tip #3: Ask Questions

Last but not least, ASK QUESTIONS! If there is anything you’re ever unsure of, make sure you’re working with a knowledgeable charter professional whom you trust to give you honest and educated advice.

 

David has been a Pilot for 28 years and has a few thoughts on time and money.

Tip #1: Always allow yourself enough time to get to your destination. If you have a meeting scheduled for 9:00am you will want to make sure that you land around 7:00-7:30am not 8:00-8:30 even if your meeting is 10 minutes away from FBO. In most cases you will always run late. Commercial Airliners are always given priority on the ramp which can cause a delay taking off. Another delay can be your transportation on the other side that is late picking you up. You always need to prepare for earlier departure to ensure an on time (if not earlier) landing to get you to that meeting or destination on time.

Tip #2: Make sure to have an iPod or some sort of music device and headphones with you so that you can sit back and relax on your flight. This is the ultimate definition of a “power nap”. This is your time to recharge.

Tip #3: In any service based business it is common courtesy to tip. You tip your bartender, waitress and butler. So please do not forget to tip your pilots and/or flight crew. Going rate is $100 per crew member. Obviously if they went above and beyond then you can tip them accordingly.

Meet Claire who is a Corporate Flight Attendant based in LA. She would like to share some tips for Aspiring Flight Attendants…

I am constantly told “Wow, you have the coolest job ever! That must be so awesome!” I am asked even more how I got into this business.
There really is no secret, like with any career that is overly glamorized you must get the necessary education (FACTS training is great), and most importantly NETWORK. Your location is also key when it comes to private aviation. New York, Los Angeles, Miami, and Las Vegas are where most of the women in private aviation live because these places are where most of the demand is.
It took me a year and a half to get this job. I went to countless private airports submitting my resume, harassed people on LinkedIn (which is how I know Kelly) paid to have my profile on flycontract.com (which is how I got my first job opportunity). Sometimes I wanted to give up but I kept reminding myself I had spent all of my college graduation money to move from Tennessee to LA to do this so giving up wasn’t an option. Eventually someone finally came a long and gave me a chance. PS: You’ll get told a lot they only hire girls with experience, which can be super frustrating. However, the fact of the matter is these customers are paying thousands of dollars an hour to fly on these private jets so our service must be superb.
Again, everyone on the outside thinks this job is super glamorous. Yes, it can be but there are cons like any other job out there. I have had nights of staying up all night looking for miniature pineapples for example with a 12 hour flight the next day. If a customer requests a certain food item you have to find it. The word “no” does NOT exist in private aviation. When the trip is over you don’t walk off the plane and go home no matter how long the trip is. You are the one who cleans and details the plane to perfection after the trip is over. In private aviation there is only one flight attendant in almost all cases. A lot of us work 20 days on and 10 days off, so be prepared to spend long amounts of time away from your family and friends.
I have seen a lot of the world. Places I never thought I would ever see in my lifetime. Essentially I am traveling the world on someone else’s dime and getting paid for it. Pretty cool if you think about it right?! I have met people who others would die to meet. Sometimes I get to stay in amazing hotels for days and just be a tourist. Other times I land somewhere, go to sleep and then fly out the next morning. It’s a very fast paced lifestyle point blank.
This job has taught me confidence and helped me to mature into a strong professional. Let’s face it-You have to be strong when you’re the only girl traveling with two male pilots for weeks on end . If this sounds like the job for you don’t give up on your dream too quickly. You will probably get turned down a lot, but as we all know great things never come easy.

 

Meet Lauren. A Corporate Flight Attendant located in Los Angeles who has been in the industry for four years.

Lauren has traveled all over the world on a variety of airplanes including Gulfstreams, Challengers, Falcons, and Globals. Each aircraft is unique in their flight time capabilities, cabin layouts, and storage space.  Although these airplanes are comfortable and glamorous on their own, each passenger has a different expectation for their in-flight experience. Here are few tips for passengers looking to to achieve the highest level of satisfaction…

Tip#1:  Articulate your exact needs to your travel broker.  An example of passenger needs are: food allergies, budget, luggage size, wifi necessity, etc.  It is equally the passengers responsibility to articulate their needs as it is for crew to facilitate those needs.

Tip #2: Dress appropriately for comfort, temperature, and leisure.  It is often difficult to access bags in the baggage compartment during flight.  Preparing for what you will need during the flight and upon landing will only create added comfort for the passengers.
Tip #3: Communicate and confirm your transportation arrangements to the crew so they can make sure they are standing by. If nothing has been arranged, the crew is able to make those arrangements prior to landing.
Tip #4: Charter companies are responsible for managing the aircraft on behalf of the owners. Therefore, the condition of the airplane must be maintained as best as possible. While chartering a plane, consider that any damage that occurs in the passenger’s possession can be something they are held responsible for.  Be mindful of pens, beverage spills, children’s toys, pet damage, and residue tracked through the plane.
So there you have it. I know that’s a lot of info to take in but some dam good tips and knowledge if I do say so myself!
As always if you have any questions please leave them below so we can answer them for you…
Don’t forget to follow me on Instagram all week for a behind the scenes look at my life!
Until next time…
KAG

 

WHAT TO EXPECT FROM MY TRAVEL WEEK SERIES

Greetings from Las Vegas! I cannot wait to share what I have in store for you throughout this entire week…

Are you are looking for travel tips? Are you looking to get into the travel industry as a new career? Are you looking to make a big purchase? Well folks this is where you need to be to read up on all the info I have in store for you! I am not just giving you advice on where to travel. I am giving you the inside scoop. The behind the scenes. And the answers to your most asked questions…

All this week I will be posting about private aviation, yacht charters, commercial flights, must-see destinations as well as a few more ideas I’ve been keeping up my sleeve for this week.

I have Captains, Pilots, Recruiters, Chief Stewardesses, Owners, Crew and other Las Vegas Industry and Service Professionals ready to share their knowledge, advice and piece of their world with you too! Discreetly of course…

How amazing is that? Not sure you can find that info anywhere else. But you will here and all this week! Did I mention how excited I was?

Please let me know if you have any questions you would like answered so that we can answer them for you this weekend. You can leave them in the comments.

In case you didn’t know I have been working in the luxury travel industry for more than ten years. I’ve had a number of people contact me about how to get a job, where to book a charter or where to find crew. So I decided that this week was the time to give you all that information! I’m giving you everything I know plus bringing in a team of pros that I know and trust that do their job to 150 percent which is why I asked them to be involved in Travel Week.

Cannot wait to share more with you tomorrow. And if you can’t wait until then you can find me on Instagram.

KAG

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HAIR TIPS FROM PROS. PART TWO.

There is some great advice shared here to conclude the Hair Tips portion of Beauty Week. Just saying…

First off… I would just like to remind you of a little post I wrote a few weeks ago titled WHY COMMUNITY IS EVERYTHING!

About a year ago I became involved in a Facebook group and met an incredible woman Meg Blair. A group filled with some serious Lady Bosses.

Cut to a few months ago…

I knew Meg was involved with Monat hair products from seeing her posts so I messaged her as I was quite curious. I’ve been going through Chemo over the past few months and noticed I am loosing more hair and wanted some info on that line in the hopes that it could help me out!

Meg was amazing! Not only did she send me the link, she also sent me four full size products. If I never joined that Facebook community I never would have met Meg and/or tried these products. Building relationships in your personal and professional life is the key to happiness as well as success. This I know from experience!

I’ll admit I really need to start using my Monat products more religiously in order to see the best results but so far so good. It is amazing to see the result’s of others so I’m hoping I’ll end up like one of them soon. As of right now, it has kept my color in two weeks longer and the fullness and shine is on another level! That right there is pretty great considering the length of time I have been using them…

If you want to see what Monat products I am using check out my Instagram Stories later today…

To learn more about Monat follow Meg Blair below…

Instagram

Facebook

Now I would like to introduce you to Tanya Ramirez aka @untamedinstinct on Instagram.

I met Tanya when I first moved to Beverly Hills. I went on Google my first day there searching for someone to save my hair because someone in Miami had just turned my hair to a pretty orange shade! That being said her incredible portfolio sold me! I booked my first appointment with her. She took a drastic unrealistic color and magically turned it into perfection and without damaging my hair one bit. From black to blonde is a pretty tough job! When I left LA for San Diego a few years later I still made the trips to LA to see her because she really is the best!

I asked Tanya to share some basic tips for us today. They are short, sweet and to the point…

Tips on the best way to part your hair. 
Heart-shaped face
Ideal hair parting: Side parting
A side-parting helps to shift the focus away from the widest part of the head: forehead. By creating this diagonal line across the face, there is more emphasis on the lower structure of the face: cheekbones, lips, chin. Keep the top sleek with any volume in mid-shaft through ends of hair.
Square-shaped face
Ideal hair parting: Middle or Side parting
A middle parting helps soften the edges/corners of the face both in the forehead, as well as, the chin area.
A side-parting also helps shift the focus away from the wide areas of the face. There is more emphasis on the eyes, cheeks, nose and lips. Keep any volume to a minimum to maintain a sleek profile.
Round-shaped face
Ideal hair parting: Middle or Side parting
A middle parting helps create a center focal point and softens the outer edges of the face for an elongated shape.
A side-parting can also help shift the focus away from the wide areas of the face. This way there is more emphasis on the eyes and cheekbones. Keep any volume to a minimum to maintain a sleek profile.
Oval-shaped face
Ideal hair parting: Middle or Side parting
A middle parting can highlight the overall symmetry and balance of the face. Be sure to create some volume at the sides of the face with your hair to avoid an over-elongated profile.
A side-parting can shift the focus and create the illusion of a wider face to help balance out the overall structure. This face shape benefits from volume at the top and sides of the face.
Want to get in touch with Tanya? Click her links below and be sure to tell her I sent you…
I really hope all these tips have helped you and my Monat story has peeked your interest. And of course if you have a comment for any of us please leave them below.

And if you want to catch me behind the scenes follow me on Instagram and my Stories right here…

Until next time…

KAG

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THE CLIENT PERSPECTIVE

Throughout Beauty Week I have been giving you tips, tricks and advice from experienced professionals in their own craft. Today I wanted to switch it up a bit! I wanted to share a client’s perspective as well as some more info on brows…

Let’s jump right in…

Sabrina Dandridge is an actor and model currently living in NYC. I had the pleasure of meeting Sabrina many years ago when she modeled for my makeup line in Rhode Island where we both happen to be from. She was fantastic of course! I asked Sabrina to share her thoughts with me about getting her makeup done professionally.

Hear Sabrina’s point of view below on what it is like to be the one sitting in the chair…

In my opinion, brows are the bane of the face. It is important to have a groomed brow, and shaped nicely. I get my makeup done fairly often in the line of work I am in (actor, model) and the one thing I notice, that is consistent across the board, is the lack of knowledge, attention and tools involving eyebrow presentation. I almost always have to touch up my brows with my own researched products and proven tools, in order to achieve a more polished and flattering look. Glossier has a product, called Boy Brow, that has changed the game of brow enhancing (for me). I can’t recommend the product enough. It is by far one of the best on the market right now. I’m not being paid to say that, either. Makeup Artists, listen up!

A few things I love about getting my makeup done are the obvious pampering aspect. I won’t deny I enjoy that! Another is access to knowledge. I learn something valuable from every Makeup Artist I meet and work with. They are the experts, after-all, and they all have different information, tips, techniques and tools I like to absorb. I then apply what I learn to enhance my own routines and add to my beauty regime necessities.

Lastly, I love the creative aspect of what can be created and the stories that can be told through the medium of makeup and beauty platforms. I love being a canvas for that sort of expression. It’s a type of art, and I can appreciate the artistry that goes into it.

Want to learn more about Sabrina? Visit her on Instagram @theladymuse or her website here…

Chelsea Barber has another perspective I would like to share. Chelsea also modeled for my makeup line many years ago when we both lived in Los Angeles. She is now living in New Orleans and is one of the hair stylists I featured in HAIR TIPS-PART ONE.

Hear what Chelsea has to say below… 

Getting your makeup done is fun because it’s someone’s else’s vision of the beauty they see in you. Whether it is enhancing your eyes, your jawline, lips etc. a canvas through an artist’s unique mind.

You get to see different versions of yourself. Find out what you like and do not like.

Are you in the New Orleans area? Click here for more info on Chelsea Barber.

Back to BROWS…

Eyebrow Microblading is becoming more and more popular by the day. I know I have been dying to get them done. I just wish I was in Florida right now so that my good friend Gina could help a sister out!

What is Microblading?

It’s a Semi-Permanent tattooing technique that has hair like strokes to look like real hair. You will no longer need to fill in your sparse eyebrows or if you don’t have any.

Great for people who have lost their eyebrows or just want to open up their eye area.

As eyebrows frame your face for an amazing natural lift and feel like you can leave the house without any makeup.

Thanks again Gina for being a part of Beauty Week! If you are in Southern Florida you can find Gina’s contact info below. Be sure to tell her I sent you!

Ageless Beauty by Gina Bianca. Boca Raton, FL.

Ageless Beauty on Instagram

As always if you have a question for any of us leave it in the comments.

KAG

 

HOW TO GET SOCIAL!

Happy Thursday! Keeping it short and sweet today!

How do you get social? Pick a few of your favorite social media platforms, local restaurants/bars or coffee shops to spend some time in this weekend.

I prefer Instagram, Facebook and LinkedIn and small family run businesses to hang out in!

Introduce yourself in groups, at happy hour or when in line for your coffee!

Engage when you feel comfortable and as much as you feel necessary!

Meet new friends in person and online!

Just spread some love and positive juju this week.

Why?

Because everyone needs it these days…

Wouldn’t it feel nice to know that you were the one to brighten up someone’s day?

Now that is how you get social!

Until tomorrow…

KAG

Want to connect with me on social? Just visit my homepage here to follow me and please leave your links below in the comments so I can follow you back!

HOW TO — USE HASHTAGS

What is a hashtag?

A hashtag is a word or phrase preceded by a hash or pound sign (#) and used to identify messages on a specific topic used throughout the world on social media platforms such as Twitter, Instagram and Facebook.

What is a hashtag used for?

To explain this to you the simplest way possible they are like their own mini search engine that you design and/or include yourself in so that your content is recognized.

Example: I wanted to find other NMO patients like myself on Instagram so I searched #NMO #livingwithnmo #chronicillness #spoonie etc. And there my new friends magically appear. The same goes for business. Use hashtags that your customers and clients would use so that they can find YOU! For example: I am a #linkedincoach #onlinebusinesscoach #wordpresswebdesigner #podcaster etc.

I do the same when posting something health related pics on my feed so others can find me too! By doing so we are basically all incorporated into that searchable engine of that specific hashtag. Side note: You must have a public profile in order to appear! So do that now if you would like to be #found.

Many friends and clients who run a business ask me the same thing all the time!

What hashtags should I use?

My simple answer is always make a list! You are allowed 30 hashtags. In your Instagram Stories you are allowed 11. If you know me well enough by now I have a list for #everything. EVERYTHING! Do this in the “notes” section on your phone so it can then become a simple copy/paste to save you time!

Here is a little tip: Shrink the size of your hashtags and place your text over them so your IG story looks a lot cleaner. Also, place your hashtags for your post in the comments so that when you share your IG pic thee are not a million hashtags on the actual post that just showed up on Facebook or LinkedIn! If you have a question about this just leave it in the comments below so I can answer for you 🙂

By the way…Don’t be surprised if this researching takes a few hours. That is normal! This is all part of your marketing plan so time must be spent on it! It will all be worth it in the end. Promise…

To see the formula I use on my feed and how I post just hashtags in the comment section you check out my Instagram feed here…

If you want a client/customer? You have to think like one. What would they be typing? What hashtags are they using to find who or what they want? Use those words.

However, make it unique! Make it #STANDOUT!

YOU have to be able to #shinebright among the crowd. Especially when it comes to direct sales and marketing. There are hundreds and thousands of you trying to sell the same exact thing!

How are you going to stand out (besides amazing pics/graphics of course)? Do you want to start your own tribe and trend? My suggestion and answer to that is YES YOU DO! What you also want to do is create your own hashtag. Use the position you are in for a reason and create a movement. And this goes for any position out there!

Business Example: If I was someone looking for a jet to charter either to and from Las Vegas I would look under #lasvegasjets and there you would come across brokers and jets to choose from. I mean can it be any easier?

If you were interested in finding a specific type of business coach you would look under #businesscoach #linkedincoach #smallbusinesscoach #socialmediacoach. See the trend. It goes both ways. When you are trying to find something or someone that’s how you do it.

The best part about having an Instagram business account is that your followers can contact you right there and BOOM that could be an instant sale! Just from using the proper hashtag.

Can you even believe this is the day and age we live in now? It’s insane right?

Advice: Be very specific with your hashtags. Create them for an audience. Make them unique enough but specific for someone to want to engage with you not just like your pretty picture. Tell your story, introduce your self, create a conversation that others will want to engage with you.

Engagement: The whole point of using a hashtag is to honestly help you get seen and help create a conversation. You have to want to engage with your audience. Create those relationships. It can be for fun or for work. Either way just engage. Otherwise, why bother using a hashtag. I’m giving you this platform to share so definitely take advantage of it! Who knows? You may have made a new friend by the end of the day. #hashtags can do crazy things! Those stories will be for another time! #lol

Personal Use: #hashtags are a great idea for moms that want a simple search engine to find a pic they posted three years ago. Instead of scrolling through their feed for an hour they can simply look under their hashtag they have personally created. Sooo much easier right?

If you are a big traveler create a hashtag for each trip. There are so many apps out there right now that using those hashtags will then allow you to create a book using all those pics. You can literally design a book from an app in minutes. Great gift idea too!

Now for some #Hashtag humor…

I mean who doesn’t need a little Jimmy Fallon and Justin Timberlake in their life?

Or maybe you are a Jonah Hill fan?

#haveagreatday

#untiltomorrow

KAG

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#pleaseandthankyou

HOW TO CREATE VISION AND HAPPINESS BOARDS

Hello and Happy Tuesday!

How many of you have heard of vision boards? Or maybe even happiness boards? They have been around for so many years. I feel like the wave of talking about them comes and goes. And I see it trending everywhere right now! Hence, why I wanted to write about it and because I LOVE creating them obviously…

As a born creative of course I have one. I actually have two and once had three. That was just too much I know. I’ll admit it. Once I get into my creative zone I just cannot stop FOR REAL!

Just the other day one of my friends text me asking how to create one? We used to live together so clearly she remembered my wall of cork boards and so I think this is why she called.

My answer was that you need to think and visualize what you want and/or where you see yourself going. In your personal life and career. I am a HUGE fan of putting your thoughts into the universe and creating these boards is one very fun and entertaining way of doing do.

I actually see a lot of work shops for vision boards trending all over the world in fact. Celebrating with some bubbly and creating a special space for others to create together is genius. I think I actually need to be a part of these one day.

When you are creating a personal vision and/or happiness board you can put pictures (from magazines, newspapers, print outs) of where you would like to travel, your favorite quotes, a cocktail napkin from a bar you once celebrated at etc.

As far as your board type goes I personally prefer cork boards but white boards patterned quilt and a section of a wall. It honestly depends on your style…

Your boards can consist of fun items you collect in your travels and sometimes on the street. No joke! I have a very large screw that ended up in my tire rushing to the Golden Globes from a few years ago. Random but it reminds me of that crazy day of running from room to room doing makeup for my clients.

So that infamous screw is there to remind me of that accomplishment and also the not so happy part where I just got screwed! Get it!

My happiness board has fortune cookie messages (because I’ve been collecting them for years), ads from magazines that I just love. I mean some of these I have now framed because I just love them so much! And they are years old, so we can now call them vintage I guess! lol

Blue Lagoon in Iceland (that’s a bucket list trip of mine) my favorite quotes and mantras are absolutely on one of my boards.

When I get into a funk or need to switch things up I redo them. This is why I love using push pins. It’s easy to make changes without ruining your project you’ve spent hours working on. When it comes to my “work” boards I change them every first of the month!

It is so good to refresh your goals and plans. It’s called life and sh*t happens whether or not you are prepared for it. Your life can change in a second. Just look at mine for example. Insane, scary and absolutely annoying at times but honestly looking at work I have created on these boards continues to keep me inspired  and motivated in all aspects; business and personal.

If you are enjoying my How To Series please feel free to share along with anyone who you think could benefit from my writing everyday this month!

Until tomorrow…

KAG

PS My VIP Newsletters go out tomorrow! If you would like one delivered to your inbox every Wednesday please be sure to subscribe at kellyanngorman.com.

Also, if you have a specific question or topic you would like me to discuss you can contact me right here…

In need of some LinkedIn tips and tricks? Check out my new video series here…

See you soon on my Instagram Stories…

HOW TO PLAN AHEAD

Do you prepare your content, product or pitch ahead of time? How far out do you plan?

One year, Six months, three months, maybe even a few weeks.

These are questions you must know the answers to and follow through with if you want to run a successful business.

There are four things that you absolutely must need in order to this this correctly. A 12 month calendar, editorial or school holiday calendar, a calculator and Excel to track your numbers. Or another program if you prefer.

If you are using Social Media to enhance and advertise your brand message then you should absolutely have a content and/or editorial calendar for the topics you plan on posting throughout the week.

You always want to stay ahead of the game. You want to take advantage of popular used hashtags in order to gain visibility to your pages. I am not saying this do this all the time I am simply saying it is something you should really take a look at. If it makes the most sense as to what service or product your brand provides then by all means go for it!

If you have not hopped on the social media train yet no worries. This still applies to you. You want to grab a calendar and of course your computer and look at holidays, important business days and trending people or places. Research everything you can under this topic to see how you can use those days to help promote your business.

Advertisements and products are always designed and paid for months and sometimes years in advance so if this is your route then you probably already have a strategy in place. If you don’t then I think you may really need my help! I can absolutely help you put together the best plan of action and point you in the right direction which would be more sales in your business. However, I hope this part is already taken care of 🙂

If not, please feel free to check out The Happy Workaholic Network here!

I challenge you to create your next two months today as well as get to planning 2018. Pencil in the days you want to get more customers, guests or clients. How are you going to get them? What sales tactics will you choose to use? Print ads, flyers, direct marketing, social media posts, paid influencers?

I know. I know. So many questions but you will have to have answers for them in order to achieve the success that you deserve and have worked so hard for! Trust me when I say I have been there and done that many times!

Plan ahead and I promise your sales will see an increase. A boost in confidence and a hell of a lot less stress. Just sayn’…

What is one project you have prepped for that is coming up? Are you ready for 2018?

How long have you been working on it?

What is a puzzle piece that you are missing right now?

Let me know…

I’m always full of ideas and as you are fully aware love to help others build their brand.

Have a question? Comment below so I can answer…

Until tomorrow…

KAG

PS Did I mention you should plan ahead? Ok. You’re listening. Just wanted to double check! Now get to it. Times a tickn’…

Now if you are looking for some more business tips this week you can always here them on The Happy Workaholic Podcast right here!

HOW TO MIND YOUR MANNERS

Hello and welcome to week two of my How To Series. This week is all about Business. And today’s topic I would like to discuss is Manners. Please and Thank You’s is a very important subject so let’s dive right in…

It does not matter if you are working digitally or in person with people every day.

Please please please use your manners.

Please, Thank You, Your Welcome. No Thank You. My pleasure. I’m not interested.

This all matters!

Are you with me?

Proper spelling of names, texts and voicemails are definitely included when it comes to manners. If you are texting make sure a happy tone is felt through the text. Not the bad mood you may happen to be in at the moment. However, make sure a text is the proper way to connect. I would prefer an introductory email then if the situation feels right move to text. This in my opinion is the right way of contact. However, every situation differs.

I know we’ve all received an email or text with “that tone”! Wasn’t it awful? Absolutely! So please do not be the person on the other end sending them because they are awful to read when you are the one in a happy mood. No one needs a Debby Downer especially when it comes to your business.

Have you ever had multiple that feels like hundreds of emails go back and forth with a client/customer? With my experience those emails are usually regarding the budget or creative. Did you then loose the deal? I have definitely been there a few times. You put in all of this hard work and then nothing!

I am telling you this is a good thing and it is all ok. Each deal lost will in turn create the possibility and opportunity for a better one. I am telling you the honest truth. However, it was hard to take the first few times. I am not going to sugar coat it!

We live in a crazy crazy world right now so let’s just be happy and kind towards one another. Speaking of HAPPY! Check out what I posted on my Instagram Stories this morning. 

First impressions are everything and keep in fact the six degrees of separation. In Vegas it is more like one or two. Everyone is connected here! And so is everyone in the digital world. Make sure to always leave a lasting impression. You never know where you or that contact will end up next.

If you make a mistake just admit it and honestly is always the best policy. If you lose that deal always thank them for their time and that you look forward to seeing or hearing from them soon.

Lastly, once your emails have led to that Zoom video call or an in person meeting always ALWAYS introduce yourself by your first and last name. It’s sooo much more professional and proper. It’s never “Hey! I’m Kelly” it’s “Such a pleasure to finally meet you. I am Kelly Ann Gorman”. See that? Sounds much better.

Question! Have you ever been in an uncomfortable position where someone did not use their manners? Have they spammed your inbox? Did they still harass after you politely declined?

Sharing is Caring. “Please” leave your story in the comments below and Iet’s talk about it.

Until tomorrow…

KAG

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